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How to Become a Restaurant ManagerEvery restaurant needs a manager to keep the business running smoothly and efficiently. Restaurant managers hire and schedule staff, keep everyone happy, and maintain resources. Namely, they ensure the restaurant has and uses its inventory and budget effectively. They’ll also ensure that the building meets health and safety standards.Depending on the location, a restaurant manager may work with a team or have extra responsibilities. Regardless,...Read More

How to Use Your Creativity at WorkBeing a creative in a non-creative role can feel draining. You work day after day on reports and don’t get the opportunity to express yourself. Indeed, being in the wrong work environment can be exhausting and leave you feeling unsatisfied. But we don’t all have the option to find a new job whenever the mood hits.Notably, it isn’t easy to make a living as...Read More

The Value of Knowing How to De-EscalateIf you’ve ever worked in customer service, you’ve probably had to deal with an angry customer before. Indeed, people angry about their service, a product, or experience will take their issues out on unsuspecting employees. Obviously, it’s never okay to scream at or abuse representatives, but it does happen. Knowing how to de-escalate can make your life easier and improve your business.In the case...Read More