Favorite Quote: “If you don’t give anything, don’t expect anything. Success is not coming to you, you must come to it.” -Marva Collins
Rhonda S. McLean is the Associate Director of Health Services for Northeast Ohio Neighborhood Health Services, Inc. (NEON) where she has served in this capacity for six years. She has over nineteen years of healthcare experience in the arenas of Medicaid Manage Care and FQHC Operations. In her current role, a few of her responsibilities include Quality Improvement and monitoring of the company’s Medicare Star Rating Value Based Reimbursement Contracts. United Healthcare recognized her efforts of achieving a four star rating with their Medicare Advantage plan members compliance of HEDIS measurement during the 2015 calendar year. She has become a certified Diabetes Education Empowerment Program (DEEP) certified Peer-to-Peer educator. She has led the efforts at NEON in designing a four prong approach to improve the quality of life of their diabetic patients
Rhonda holds a Bachelor’s of Science in Mathematics from Baldwin Wallace College and a MBA in Healthcare Administration from Cleveland State University. She is a certified 7-12 Mathematics teacher, with over ten years of high school teaching experience. She currently serves in leadership and board positions for numerous other community focused organizations, as well as continue to serve as a mentor for her previous students.